Shipping Policy

Free shipping on domestic orders over $99.99

Media Mail is not available for packages arriving during holidays - delivery is not guaranteed by the courier - and there are no refunds for late packages.

Regardless of the shipping method you choose, most orders are packaged and shipped within 1-5 business days. During busy periods like holidays, shipping times may be longer. Orders placed after 1:00 PM will ship the next business day.

Orders that qualify for free shipping will not ship until all items are in stock. If your order includes pre-order items, your order will ship once all items arrive at our warehouse, unless you wish to split the order and pay additional shipping costs. If pre-order items qualify for free shipping, you may split your order at no additional cost.

If you do not request us to open the LP before shipping, we are not responsible for cracked seams.

If you would like to split your order and ship available items, shipping charges may apply. Please contact us.

International orders cannot be exchanged for any reason.

Cnoglgsp LLC ("we") is a registered trademark of (https://www.cnoglgsp.shop) (the "Website"). By placing an order through this website and accessing this website, you agree to the following terms. These terms are designed to ensure that both parties are aware of and agree to this arrangement, for mutual protection, and to set expectations for our service.

1. General Provisions: Subject to availability. We strive to maintain accurate inventory on the Website, but sometimes there may be inventory discrepancies, and we may not be able to ship all items at the time of your purchase. In this case, we will offer you the available products and contact you to determine whether you would prefer to wait for the out-of-stock item to be restocked or if you would like us to process a refund.

2. Shipping: Shipping costs are determined at checkout based on the weight, size, and destination of the items in your order. Shipping costs will be charged at the time of purchase. This price will be the final price for shipping to the customer.

3. Returns

3.1 Returns Due to Change of Mind

Cnoglgsp is happy to accept returns due to a change of mind, as long as we receive the return request within 30 days of receipt and the merchandise is returned to us in its original packaging, unused, and in resalable condition.

Return shipping costs will be borne by the customer, who will need to arrange their own shipping.

Once the return is received and accepted, a refund will be processed to the store for a credit towards a future purchase. We will notify you via email upon completion.

(Cnoglgsp) will refund the value of the returned merchandise, but will not refund any shipping charges paid.

4. Delivery Terms

4.1 Domestic Shipping Times

Media Mail: 4-21 business days

Priority Mail: 2-4 business days

UPS: 1-6 business days

4.2 International Shipping Times

International orders typically ship within 3-8 days.

Prices vary significantly depending on the courier you choose. We can provide a more specific estimate when you select courier at checkout.

4.3 Shipping Time

Orders typically ship within 5 business days of payment.

Our warehouse operates during standard business hours Monday through Friday, with the following exceptions:

On national holidays, the warehouse will be closed. In these circumstances, we take steps to minimize shipping delays.

4.4 Shipping Address Change

We can change your shipping address at any time before your order is shipped.

4.5 PO Box Shipping

Experience Vinyl will only ship to PO Box addresses via postal service. We cannot offer express delivery to these areas.

4.6 Military Address Shipping

We can ship to military addresses using USPS. We cannot offer express delivery for this service.

4.7 Out-of-Stock Items

If an item is out of stock, we will wait for that item to arrive before shipping your order. Existing items in your order will be held until we have this item.

4.8 Delivery Time Exceeded

If delivery takes longer than expected, please contact us so we can investigate.

5. Tracking Notification

After shipment, customers will receive a tracking link that will allow them to track the progress of their shipment based on the latest updates provided by the shipping provider.

6. Package Damaged in Transit

If you discover your package is damaged in transit, please refuse delivery whenever possible. Please retrieve the package from the courier and contact our Customer Service. If the package was delivered without you, please contact Customer Service for next steps.

7. Duties and Taxes

7.1 Sales Tax

Sales tax is applied to the item price, as indicated on the website.

7.2 Import Duties and Taxes

Import duties and taxes may apply to international shipments upon arrival in the destination country. The specific timeframe varies by country, and Cnoglgsp encourages you to understand these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival in the destination country, the shipment will be returned to Cnoglgsp at your expense, and the customer will receive a refund for the value of the item paid, less the return shipping costs. The initial shipping cost is non-refundable.

be refunded.

8. Cancellation

If you change your mind before receiving your order, we can

We accept cancellations at any time before your order is shipped. If your order has already been shipped, please refer to our Refund Policy.

9. Insurance

Package loss and damage insurance is available up to the guide.

9.1 Handling of Package Damaged in Transit

We will promptly process a refund or replacement after the courier completes their investigation of the claim.

9.2 Handling of Package Lost in Transit

We will promptly process a refund or replacement after the courier investigates and determines the package is lost.

10. Customer Service

For any customer service inquiries, please submit an inquiry to

https://www.cnoglgsp.shop/pages/contact-us